Auburn Express Storage

2 16th St NE , Auburn, WA 98002

3.8461537 out of 5

Reserve for Free

No credit card required. No obligation to rent.

$139.95/month

Rate locked in

10' x 10' unit

Unit Features

Climate controlled, Covered, Alarm, 10 ft ceiling, Roll up door, Floor 2, Interior

Unit Special

All Storage rentals are month to month with no long term commitment. No obligation to rent. By reserving this unit, you agree to the following Terms of Service.

Photos

Picture of Auburn Express Storage
Picture of Auburn Express Storage
Picture of Auburn Express Storage
Picture of Auburn Express Storage
Picture of Auburn Express Storage
Picture of Auburn Express Storage
Picture of Auburn Express Storage
Picture of Auburn Express Storage
Picture of Auburn Express Storage
Picture of Auburn Express Storage
Picture of Auburn Express Storage
Picture of Auburn Express Storage
Map

Hours

Office Hours
Sun 9:00 AM - 3:00 PM
Mon 9:00 AM - 5:00 PM
Tue 9:00 AM - 5:00 PM
Wed 9:00 AM - 5:00 PM
Thu 9:00 AM - 5:00 PM
Fri 9:00 AM - 5:00 PM
Sat 9:00 AM - 5:00 PM
Access Hours
Sun 6:00 AM - 10:00 PM
Mon 6:00 AM - 10:00 PM
Tue 6:00 AM - 10:00 PM
Wed 6:00 AM - 10:00 PM
Thu 6:00 AM - 10:00 PM
Fri 6:00 AM - 10:00 PM
Sat 6:00 AM - 10:00 PM

Unit Sizes and Pricing

10' x 10'

10' x 10' unit

  • Climate controlled, Covered, Alarm, 10 ft ceiling, Roll up door, Floor 2, Interior
$139.95 per month Reserve

Facility Details & Reviews

Auburn Express Storage

Features

  • Elevator available
  • Truck rental available
  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle requires registration
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 10% military discount (active-duty, reserves, veterans)

Hours

Office Hours
Sun 9:00 AM - 3:00 PM
Mon 9:00 AM - 5:00 PM
Tue 9:00 AM - 5:00 PM
Wed 9:00 AM - 5:00 PM
Thu 9:00 AM - 5:00 PM
Fri 9:00 AM - 5:00 PM
Sat 9:00 AM - 5:00 PM
Access Hours
Sun 6:00 AM - 10:00 PM
Mon 6:00 AM - 10:00 PM
Tue 6:00 AM - 10:00 PM
Wed 6:00 AM - 10:00 PM
Thu 6:00 AM - 10:00 PM
Fri 6:00 AM - 10:00 PM
Sat 6:00 AM - 10:00 PM

Customer Reviews 13

2.0 out of 5

Lorna

I called a number I got off the internet on Labor Day weekend and reserved a storage unit. Because I have AAA they said I would get the 1st month free and a $20 gift card. Well when I got there the attendant was a fill in and said that he knew about the AAA discount but nothing about the gift card and if I came back the next day (Sunday) the person there would know more about it and there might be other specials I qualify for.... So, I went back the next day and the attendant was again, a fill in, but he didn't know about the AAA discount or the gift card..... so he called someone at another store and then said he could do the discount for the first month free but the gift card was not from them. I told him that I called late and got a service that found a storage near me.... than he said maybe it was from your company. I got checked in and there was a lock on the storage unit and I said I would come back later and he said he would have the lock off by the time I returned. When I did return the lock was off and I saw how small the unit was (I thought it would be big enough )

4.0 out of 5

Tanya

When showing the unit, it was determined that the lightbulb was out. When I moved my things in, it had not been replaced. So, therefore, I had to move in, literally, in the dark.

4.0 out of 5

charity

easy and quick

4.0 out of 5

Philip

Jill is fantastic.

5.0 out of 5

Candice

I am very pleased with your facility and would recommend it to others. The only thing I would suggest is adding more carts. I had the experience of all the carts being used when I needed to unload. Also, I wish I had a light inside my storage unit.

4.5 out of 5

Rob

We went looking for storage units and found PLENTY. The ones close to Seattle were hugely expensive and we were advised to look further afield. Looking in Auburn we found Jill at Auburn Express Storage to be so helpful and real, she went out of her way to assist even though I had some wrong details. On moving in I met another tenant who confirmed Jill's comments that in his experience we are like a large family. The 40 minute drive from Seattle to the unit is worth it when I can experience the helpful nature of real people who care about the tenants and manage the facility so well. Thank you Jill, its all down to the excellent customer service you provided.

5.0 out of 5

Kimberley

Great experience!

3.0 out of 5

Stephanie

good overall, friendly service

3.5 out of 5

Debbie

Moved in around Sept 2012. Facility is clean, they supply carts to haul items up elevator and have a light inside unit, which are all great. Price is also great. Have a great monthly rent and when moved in was given a great deal for first month on top of that. But while moving in I did not push the latch 100% in; my lock was locked so appeared locked but was not (which I did not know). As a result I had some items stolen! Was just a few items but still bothers me! Breaks my heart to hear some people here lost everything and personal items!! Mine had to be either an inside job or someone that has unit on same floor and happen to walk by and see my latch was not pushed all the way...which you cannot really tell unless you are looking for it. Managers did email me few days later to tell me they saw my latch was not fully pushed in and therefore my unit was not locked;they also provide a log list, so I could pin down when I did not fully latch it. I went and fully locked my unit. Few days after that I would ask managers if my unit had been opened and to double check my latch/lock, which they did. Now if I go there I triple check my latch and have not had issues since. So if you rent here be sure you latch all the way as there is a thief hitting this place!

4.0 out of 5

Paulette

1.0 out of 5

burglarized customer

DO NOT TRUST THIS STORAGE!!! NUMEROUS BURGLARIES REPORTED WITHIN THE PAST YEAR FROM THIS COMPANY ON RECORD FROM THE AUBURN POLICE DEPT. All our belongings taken from our storage, including boxes labeled with memories from a family member who passed away a few years ago were taken. Employees reported that they attempted to contact primary phone number for us on file regarding possible burglary. The staff NEVER contacted us by phone nor did they ever attempt to try the secondary person on file as backup contact person. We did not discover our storage robbed UNTIL WE PERSONALLY WENT THERE. Another customer who was overseas, found out all their belongings were COMPLETELY TAKEN. The thieves did not leave a single thing behind. The staff will NOT help with attempting to recover your belongings. DO NOT TRUST THEM! Their personal website shows "ratings and reviews" from previous customers...average rating 4.5 stars. COMPLETELY INACCURATE! They took out the option to add new reviews since May 2012. That is during the time a lot of burglaries occured. They are trying to hide their incompentency!

5.0 out of 5

SMaloney

I have been to a few different storage units and this one is at the top of the list for this area. They take really great care of their units and are really friendly and helpful. I was so satisfied with this company that I have been advising friends and family to come here.

5.0 out of 5

Dmapes

Awesome experience obtaining a storage unit. Very helpful and friendly staff (Jill is superior!)

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